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Family Support

Over the course of your child's school life we know that there will be some times that may be more testing than others. As a school we have an open door policy. We encourage you to come and let us know if anything has changed at home that may impact on the behaviour or mood of your child either in or out of school. Similarly we are also here for you as parents. If we can't help we will generally know of someone who can so please keep in touch.

The issues that you face could be behavioural, financial, bereavement or a multitude of others. It may be that your child needs further support and you need advice on how you can help them or you may have a family crisis and needs additional support yourself, to help you to cope with other environmental factors in your life.

In addition to support offered by the school we would also direct you to the following links. These are organisations external to the school where you can seek confidential support.

Please let us know if we've missed anything and we'll endeavor to add it on.


Family Support Worker

A family support worker is available if you have any queries regarding parenting, finances, getting children to bed on time or just need some reassurance  that you’re doing the right things. Please speak to your child's class teacher or Mrs Petitt if you feel that you would benefit from support.


You can find out more information about the Welwyn Schools Partnership at:


Family support for you

If you need help outside of the school day or at the weekend you can contact Family Lives

Family Lives (Formerly known as Parentline Plus)

Tel: 0808 800 2222


DFE Guidance

The DFE have produced some useful guidance about how to keep your child safe from harm and abuse.


SEN Advice for Welwyn and Hatfield - DSPL

The DSPL (Developing Special Provision Locally) are a group of professionals and parents that meet half termly to review and develop the range of provision and support services available to their local community that :

  • Meets the needs of children and young people with special educational needs and/or disabilities (SEND), aged 0-25, as close to home as possible.
  • Improves outcomes for wellbeing and attainment
  • Widens choice for children and parents/carers...
  • Removes barriers to learning
  • Uses resources more effectively

To find out more visit:



Herts Direct

Log onto Herts Direct and click the link for Family / Child Support for contacts to give support or advice with:

  • Children's support groups
  • SEN charities
  • Domestic violence
  • Food banks
  • Practical Parenting  Courses
  • Bereavement support

To find out more visit: